Frequently Asked Questions
What services do you offer?
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Residential: computer and laptop repair, Wi-Fi and network setup, virus and malware removal, smart home and TV setup, printers, senior tech help, data backup, and custom gaming PC builds. Business: Microsoft 365, business networks, cybersecurity, workstation setup, and ongoing IT support.
How much does it cost?
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Residential service starts at $49. Ongoing managed IT plans for businesses start at $89 per user, per month. We confirm pricing with you before any work begins, so there are no surprises.
What areas do you serve?
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More Common Questions
Do you come to my home or business?
Yes. We are a mobile service — a local tech comes to you anywhere in Henderson, Las Vegas, Summerlin, North Las Vegas, and Boulder City. There is no need to unplug anything and drop it off.
What are your hours?
We are available 8am to 9pm, seven days a week.
How quickly will I hear back?
We reply within 2 hours during business hours, and same-day appointments are available when the schedule allows.
Do you support businesses as well as homes?
Yes. Managed IT plans for businesses start at $89 per user, per month.
What kinds of businesses do you work with?
Dental offices, medical practices, law firms, accounting and tax offices, and other small professional offices across Henderson and Las Vegas.
What is the difference between on-demand support and a managed IT plan?
On-demand support is one-off help when something breaks. A managed IT plan is a flat monthly rate per user that covers remote monitoring, cybersecurity, patch management, backups, Microsoft 365 administration, and unlimited remote help desk.
Do you build custom gaming PCs?
Yes. We build custom gaming PCs to any budget, and handle GPU, RAM, and storage upgrades, cooling and airflow, and clean cable management.
Do you design websites too?
Yes. We design, build, and host small business websites, with packages starting at $699.99.
We serve Henderson, Las Vegas, Summerlin, North Las Vegas, and Boulder City. We come to your home or office, so there is no need to unplug anything and drop it off. Website design and hosting is available to clients nationwide.
How can I contact you?
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Call or text 725-314-5206, or email info@hendersontechservices.com. We are available 7 days a week, 8am to 9pm, and reply within about 2 hours during business hours. Same-day and next-day appointments are usually available.