Big Ideas, Real Impact
Henderson Tech Services brings enterprise-level IT experience — service desk leadership, Microsoft 365 administration, and multi-site healthcare IT support — to small businesses across Henderson and Las Vegas. One point of contact. No corporate runaround.
Managed IT Services in Henderson & Las Vegas
Book your free IT & security assessment — we walk your office, review your Microsoft 365 configuration, backups, firewall, and patch status, then hand you a short written report. No obligation.
Enterprise IT experience, sized for your office
Most small businesses here get their IT from someone who has only ever worked on small business IT. Our background is the other direction: service desk supervision, Microsoft 365 tenant administration, network support, and multi-site enterprise IT at HCA Healthcare — an environment where downtime and a data breach are not survivable events.
That background sets the standard we work to. Patching runs on a schedule and gets verified, not clicked away. Backups get restore-tested instead of assumed. Access is documented, reviewed, and revoked the day someone leaves. Security controls exist before an auditor asks for them.
You get those practices applied to a business your size and priced per user, with one point of contact, a direct line, and no ticket queue you disappear into.
Flat-rate IT support, cybersecurity, and Microsoft 365 management for small businesses across Henderson, Las Vegas, Summerlin, North Las Vegas, and Boulder City. Plans start at $129 per user, per month.
What is Managed IT?
Managed IT is a flat monthly service where an outside team runs your technology the way an internal IT department would — proactively, not just when something breaks. Instead of paying an hourly rate every time a computer fails, you pay one predictable per-user price that covers monitoring, security, updates, help desk, and planning.
The difference is timing. Break/fix support waits for the phone to ring. Managed IT watches your systems continuously, catches the failing hard drive, the backup that quietly stopped running, and the server that is out of disk space, and resolves them before your staff ever notices. You stop budgeting for emergencies and start budgeting a fixed line item.
Why businesses outsource IT
Hiring one full-time IT person in the Las Vegas valley costs roughly $65,000 to $90,000 a year before benefits — and that single person still cannot cover cybersecurity, network engineering, Microsoft 365 administration, backup strategy, and compliance on their own. Outsourcing gives you the entire skill set for a fraction of one salary.
No coverage gaps. Support does not stop because one person is sick, on vacation, or quit last Friday.
Documented systems, not tribal knowledge. Your network, passwords, licenses, and vendors are written down and handed to you.
Vendor-neutral advice. We are not paid to resell you hardware you do not need.
Predictable cost. One flat rate per user instead of surprise invoices after every outage.
Enterprise practices, small business scale. The same patching, monitoring, and security standards used in large healthcare environments, sized for a 12-person office.
Monthly support plans
Essentials
$129/user/month
Starter — perfect for 1–10 employees
Remote monitoring
Antivirus
Microsoft 365 administration
Backups
Patch management
Network monitoring
Password manager
Security awareness training
Help desk
Quarterly business reviews
MOST POPULAR
Professional
$169/user/month
Growing Business — 10–25 employees
Everything in Essentials
Same-day response, 4-hour target on critical issues
On-site visits included
Advanced Microsoft 365 security — Conditional Access and MFA enforcement
Backup monitoring with restore testing
Dark web credential monitoring
Vendor management
Premium
Custom pricing
Complete IT Department — 25+ employees
Everything in Professional
2-hour priority response and after-hours emergency line
HIPAA and compliance support with audit documentation
Dedicated vCIO and technology roadmap
Advanced network design and monitoring
Three flat-rate plans, billed per user, per month, covering every device tied to that employee.
Every plan includes the monthly recurring services below: remote monitoring, antivirus, Microsoft 365 administration, backups, patch management, network monitoring, password manager, security awareness training, help desk, and quarterly business reviews. Higher tiers add response-time guarantees, on-site visits, after-hours coverage, compliance support, and vendor management.
Employee Onboarding
New hire starting Monday? Send us the details and their laptop, email account, security group memberships, shared drive access, phone, and software are configured and ready on day one — not three days later.
Offboarding matters just as much. The same day someone leaves, we disable the account, revoke active sessions, secure and preserve the mailbox, transfer file ownership, and reclaim the license. A former employee never walks out still holding access to your data
IT Strategy
Quarterly business reviews where we go through what broke, what is aging out, what it will cost to replace, and what is coming next. You get a technology budget you can actually plan around and decisions tied to where the business is going rather than what is on sale.
This is the vCIO function large companies pay a full-time executive for — hardware lifecycle planning, license forecasting, security roadmap, and honest advice about what you do not need to buy.
Patch Management
Unpatched software is the single most common way small businesses get breached. We test and deploy Windows, macOS, and third-party application updates on a managed schedule, verify they actually installed, and report on any device falling behind.
That includes the applications attackers target most: browsers, Adobe products, Java, and remote access tools. No more "remind me tomorrow" clicked every day for six months.
Network Monitoring
Firewalls, switches, access points, and internet circuits watched continuously. We alert on outages, saturated bandwidth, and failing hardware, and we keep firmware current so known vulnerabilities do not sit exposed on your perimeter.
Guest Wi-Fi is segmented from your business network with VLANs, remote access and VPN are configured for hybrid staff, and your network topology is documented so troubleshooting does not start from scratch every time something breaks.
Remote Monitoring
Every server, workstation, and network device you own is monitored around the clock. We are alerted to failing drives, low disk space, offline backups, overheating hardware, unexpected reboots, and services that stopped running — usually before anyone on your team notices something is wrong.
Most of what we find is resolved remotely, frequently outside business hours, so nobody loses a working day to a problem that could have been handled overnight.
Microsoft 365
Full tenant administration — not just email filtering. Licensing, user accounts, Exchange, SharePoint, Teams, and OneDrive, all managed as one environment.
Multi-factor authentication and Conditional Access policies configured in Microsoft Entra
SPF, DKIM, and DMARC set up correctly so your email reaches inboxes instead of spam folders
License audits that stop you paying for accounts belonging to people who left
SharePoint and OneDrive permissions structured so staff see what they should and nothing more
Mailbox retention and data governance policies aligned to how your business actually operates
Disaster Recovery
Backups that are actually tested. We protect servers, workstations, and Microsoft 365 data — which Microsoft does not back up for you, a gap that surprises most business owners — and monitor every backup job daily rather than assuming it ran.
You get documented recovery procedures specific to your environment, defined recovery time and recovery point objectives so you know exactly how long you would be down and how much data you would lose, periodic restore testing to prove the backups work, and ransomware-specific recovery planning. Paying a ransom is not a recovery strategy.
Vendor Management
Stop being the middleman between your internet provider, your phone system, your practice management software, and your copier company. We become the technical point of contact and handle the hold music.
Single point of contact for ISP, hardware, and software vendors
Technical troubleshooting coordinated directly with the vendor, not relayed through you
Contract and renewal tracking so nothing lapses quietly
Escalation on your behalf when a vendor stalls
Coordination during installs so vendors arrive prepared and leave it working
Cyber Security
Layered protection built for businesses that cannot absorb an incident:
Endpoint detection and antivirus deployed and monitored on every device
Email filtering that stops phishing and business email compromise before it lands
Multi-factor authentication enforced across business accounts
A password manager for the whole team, so credentials stop living in spreadsheets and sticky notes
Security awareness training so staff recognize the attacks that get through the filters
Dark web monitoring for exposed company credentials
A baseline security assessment when you come on board, so you know exactly where you stand
Compliance
HIPAA-aware infrastructure for medical and dental practices, built on direct multi-site healthcare IT experience. Access controls, audit logging, encryption of data at rest and in transit, and the written documentation your auditor or cyber insurance carrier asks for.
If you handle patient records, payment data, or client financials, we build to that standard from day one instead of retrofitting it after a questionnaire lands on your desk.
Unlimited remote Support
Your team can call, email, or message us as often as they need without anyone watching a clock. No per-ticket charges, no hourly billing for day-to-day support, and no hesitation about asking for help because someone is worried about the invoice.
Remote support is provided on a fair-use basis across all plans. We would much rather you call early about something small than let it grow into a day of downtime.
Free IT & Security Assessment
Before you commit to anything, let us show you what we would actually find. We walk your office and review:
- Your Microsoft 365 configuration — licensing, MFA, sharing, and admin access
- Your backups — whether they exist, whether they run, and whether they can be restored
- Your firewall and network — configuration, firmware, and exposure
- Your patch status — every device, and how far behind they are
- Your security posture — endpoint protection, password practices, and phishing risk
You get a short written report on what is solid, what is at risk, and what it would cost to fix — yours to keep whether or not you hire us.
Book your free assessment or call 725-314-5206.
Industries We Serve
Every business runs on different software, but the risk profile changes a lot by industry. These are the environments we build for.Dental Offices
Your practice management software, imaging, and sensors are the whole operation. When the server behind them goes down, chairs sit empty and the day does not get rebuilt. You also hold protected health information, which puts you under HIPAA whether or not anyone has asked you about it yet. We keep the clinical systems monitored and backed up, coordinate directly with your PMS and imaging vendors, and build the access controls, audit logging, and encryption your obligations require.
Medical Offices
EHR uptime, HIPAA documentation, and cyber insurance questionnaires all land on the practice manager desk, usually at the worst possible time. Our multi-site healthcare IT background means we have built to that standard before rather than read about it, so you get infrastructure designed for the audit from day one instead of retrofitted after the questionnaire arrives.
Law Firms
Client confidentiality is an ethical obligation, not just a policy, and your case files, discovery material, and billing records are exactly what ransomware operators target. Firms are also a favorite target for wire fraud through business email compromise, where an attacker sits quietly in a mailbox waiting for a closing. We lock down email with multi-factor authentication and Conditional Access, filter for impersonation attempts, and keep tested backups of everything.
Accounting and Tax Offices
You hold Social Security numbers, bank details, and a full financial picture for every client, and the IRS requires a written information security plan under the Safeguards Rule. Your busy season is also unforgiving, and an outage in early April is not something you fix by rescheduling. We build for the compliance requirement and staff the season accordingly.
Small Professional Offices
Insurance agencies, real estate brokerages, engineering and design firms, nonprofits, and consultancies usually run lean, with whoever is most comfortable with computers absorbing IT on top of their actual job. That works right up until an outage, a departure, or a phishing email, and then nobody owns the problem. We take the whole function off your team plate for a predictable monthly cost.
Not sure which plan fits? We will tell you after we look at your systems, not before.
Project and one-off work
Not every business needs a monthly plan. We also take on standalone projects and one-time setups, quoted per job.
Business network setup
A reliable, secure network is the backbone of any business. We design and install wired and wireless networks built for your space and your team size.
Microsoft 365 setup and support
We set up and manage Microsoft 365 for your team — email, SharePoint, Teams, and more. Whether you are starting fresh or need ongoing support, we have you covered.
Workstation setup and employee onboarding
New hire? New office? We configure computers, set up accounts, install software, and make sure every employee is ready to work from day one.
Cloud storage and file sharing setup
We set up and organize OneDrive, SharePoint, or Google Drive so your team can access files securely from anywhere — no more emailing documents back and forth.
New business tech consulting
Starting from scratch? We help new business owners choose the right hardware, software, and services to get up and running fast — without overspending on technology you do not need.
Call 725-314-5206 or book a free consultation and we will scope the work and quote it.
Frequently Asked Questions
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We put the term and the notice period in writing before you sign, and we walk you through both so there are no surprises. If you do leave, you take your documentation with you: network diagrams, passwords, license inventory, and vendor contacts, so your next provider or internal hire starts with everything in front of them. We would rather earn the renewal than trap you in it.
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No. A lot of our work sits alongside someone else. If you have an internal person, or an office manager who has absorbed IT on top of their real job, we take the parts that need specialist attention and around-the-clock coverage: monitoring, patching, security, backups, and Microsoft 365 administration. They keep the day-to-day relationship with your staff and stop being the person researching firewall firmware on a Saturday. If you are already working with another provider, we can run the assessment first and give you an honest picture of what is being handled well before you change anything.
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Onboarding starts with the free assessment and a documentation pass, where we inventory every device, account, license, and vendor you have. From there we deploy monitoring and endpoint protection, verify your backups actually restore, and correct the security gaps the assessment turned up. You keep working the whole time. The deployment runs remotely and outside business hours wherever it can, and you get the exact schedule in writing before we begin.
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The monthly rate covers ongoing management: monitoring, help desk, patching, security, backups, Microsoft 365 administration, and planning. It does not cover project work. Office moves, network cabling, server replacements, cloud migrations, and new site build-outs are scoped and quoted separately, and nothing starts until you have approved the number. Hardware, software licenses, and third-party subscriptions are billed separately as well, because those are your assets rather than ours.
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No, and that is deliberate. Hardware and software licenses are purchased in your name and stay your property, so if we ever part ways you own every asset outright with nothing tied to us. We source it, configure it, coordinate the vendor, and handle the install. You are never buying equipment you do not need, because we are not paid to resell it to you.
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Monitoring never stops. Servers, workstations, backups, and network hardware are watched around the clock, and a large share of what we catch overnight is resolved remotely before anyone arrives in the morning. Premium plans add a 2-hour priority response and a direct after-hours emergency line. On every plan, we would rather hear from you early about something small than find out the next morning that it grew into a day of downtime.
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You pay for the users you actually have. Adding someone is part of onboarding: send us their details and they are set up and added to the count. When someone leaves, we offboard the account the same day, reclaim the Microsoft 365 license so you are not paying for a mailbox nobody opens, and they come off your invoice.