Managed IT Services in Henderson & Las Vegas

Flat-rate IT support, cybersecurity, and Microsoft 365 management for small businesses across Henderson, Las Vegas, Summerlin, North Las Vegas, and Boulder City. Plans start at $89 per user, per month — and the more people you have, the less you pay per person.

Book your free IT & security assessment — we walk your office, review your Microsoft 365 configuration, backups, firewall, and patch status, then hand you a short written report. No obligation.

What is Managed IT?

Managed IT is a flat monthly service where an outside team runs your technology the way an internal IT department would — proactively, not just when something breaks. Instead of paying an hourly rate every time a computer fails, you pay one predictable per-user price that covers monitoring, security, updates, help desk, and planning.

The difference is timing. Break/fix support waits for the phone to ring. Managed IT watches your systems continuously, catches the failing hard drive, the backup that quietly stopped running, and the server that is out of disk space, and resolves them before your staff ever notices. You stop budgeting for emergencies and start budgeting a fixed line item.

Why businesses outsource IT

Hiring one full-time IT person in the Las Vegas valley costs roughly $65,000 to $90,000 a year before benefits — and that single person still cannot cover cybersecurity, network engineering, Microsoft 365 administration, backup strategy, and compliance on their own. Outsourcing gives you the entire skill set for a fraction of one salary.

• No coverage gaps. Support does not stop because one person is sick, on vacation, or quit last Friday.
• Documented systems, not tribal knowledge. Your network, passwords, licenses, and vendors are written down and handed to you.
• Vendor-neutral advice. We are not paid to resell you hardware you do not need.
• Predictable cost. One flat rate per user instead of surprise invoices after every outage.
• Enterprise practices, small business scale. The same patching, monitoring, and security standards used in large healthcare environments, sized for a 12-person office.

Monthly support plans

Three flat-rate plans, billed per user, per month, covering every device tied to that employee. Volume discounts apply as your team grows — the more people you have, the less you pay per person.

Every plan includes the monthly recurring services below: remote monitoring, antivirus, Microsoft 365 administration, backups, patch management, network monitoring, password manager, security awareness training, help desk, and quarterly business reviews. Higher tiers add response-time guarantees, on-site visits, after-hours coverage, compliance support, and vendor management.

Remote Monitoring

Every server, workstation, and network device you own is monitored around the clock. We are alerted to failing drives, low disk space, offline backups, overheating hardware, unexpected reboots, and services that stopped running — usually before anyone on your team notices something is wrong.

Most of what we find is resolved remotely, frequently outside business hours, so nobody loses a working day to a problem that could have been handled overnight.

Patch Management

Unpatched software is the single most common way small businesses get breached. We test and deploy Windows, macOS, and third-party application updates on a managed schedule, verify they actually installed, and report on any device falling behind.

That includes the applications attackers target most: browsers, Adobe products, Java, and remote access tools. No more "remind me tomorrow" clicked every day for six months.

Microsoft 365

Full tenant administration — not just email filtering. Licensing, user accounts, Exchange, SharePoint, Teams, and OneDrive, all managed as one environment.

• Multi-factor authentication and Conditional Access policies configured in Microsoft Entra
• SPF, DKIM, and DMARC set up correctly so your email reaches inboxes instead of spam folders
• License audits that stop you paying for accounts belonging to people who left
• SharePoint and OneDrive permissions structured so staff see what they should and nothing more
• Mailbox retention and data governance policies aligned to how your business actually operates

Employee Onboarding

New hire starting Monday? Send us the details and their laptop, email account, security group memberships, shared drive access, phone, and software are configured and ready on day one — not three days later.

Offboarding matters just as much. The same day someone leaves, we disable the account, revoke active sessions, secure and preserve the mailbox, transfer file ownership, and reclaim the license. A former employee never walks out still holding access to your data.

Cybersecurity

Layered protection built for businesses that cannot absorb an incident:

• Endpoint detection and antivirus deployed and monitored on every device
• Email filtering that stops phishing and business email compromise before it lands
• Multi-factor authentication enforced across business accounts
• A password manager for the whole team, so credentials stop living in spreadsheets and sticky notes
• Security awareness training so staff recognize the attacks that get through the filters
• Dark web monitoring for exposed company credentials
• A baseline security assessment when you come on board, so you know exactly where you stand

Disaster Recovery

Backups that are actually tested. We protect servers, workstations, and Microsoft 365 data — which Microsoft does not back up for you, a gap that surprises most business owners — and monitor every backup job daily rather than assuming it ran.

You get documented recovery procedures specific to your environment, defined recovery time and recovery point objectives so you know exactly how long you would be down and how much data you would lose, periodic restore testing to prove the backups work, and ransomware-specific recovery planning. Paying a ransom is not a recovery strategy.

Compliance

HIPAA-aware infrastructure for medical and dental practices, built on direct multi-site healthcare IT experience. Access controls, audit logging, encryption of data at rest and in transit, and the written documentation your auditor or cyber insurance carrier asks for.

If you handle patient records, payment data, or client financials, we build to that standard from day one instead of retrofitting it after a questionnaire lands on your desk.

Vendor Management

Stop being the middleman between your internet provider, your phone system, your practice management software, and your copier company. We become the technical point of contact and handle the hold music.

• Single point of contact for ISP, hardware, and software vendors
• Technical troubleshooting coordinated directly with the vendor, not relayed through you
• Contract and renewal tracking so nothing lapses quietly
• Escalation on your behalf when a vendor stalls
• Coordination during installs so vendors arrive prepared and leave it working

Network Monitoring

Firewalls, switches, access points, and internet circuits watched continuously. We alert on outages, saturated bandwidth, and failing hardware, and we keep firmware current so known vulnerabilities do not sit exposed on your perimeter.

Guest Wi-Fi is segmented from your business network with VLANs, remote access and VPN are configured for hybrid staff, and your network topology is documented so troubleshooting does not start from scratch every time something breaks.

IT Strategy

Quarterly business reviews where we go through what broke, what is aging out, what it will cost to replace, and what is coming next. You get a technology budget you can actually plan around and decisions tied to where the business is going rather than what is on sale.

This is the vCIO function large companies pay a full-time executive for — hardware lifecycle planning, license forecasting, security roadmap, and honest advice about what you do not need to buy.

Unlimited Remote Support

Your team can call, email, or message us as often as they need without anyone watching a clock. No per-ticket charges, no hourly billing for day-to-day support, and no hesitation about asking for help because someone is worried about the invoice.

Remote support is provided on a fair-use basis across all plans. We would much rather you call early about something small than let it grow into a day of downtime.

Free IT & Security Assessment

Before you commit to anything, let us show you what we would actually find. We walk your office and review:

• Your Microsoft 365 configuration — licensing, MFA, sharing, and admin access
• Your backups — whether they exist, whether they run, and whether they can be restored
• Your firewall and network — configuration, firmware, and exposure
• Your patch status — every device, and how far behind they are
• Your security posture — endpoint protection, password practices, and phishing risk

You get a short written report on what is solid, what is at risk, and what it would cost to fix — yours to keep whether or not you hire us.

Book your free assessment or call 725-314-5206.